The jury is out I bought a swegway for my daughters birthday. As it's still a few days away I can't comment on the product other than to say a quick charge and test ride were successful. I've been left a little disappointed by the buying experience. I visited the shop twice and the staff were helpful and spent time talking to me about the product. Good start, but the actual purchase left me with a bad feeling. The company promote themselves on the quality of the product, and in particular the safety and certification of the chargers they supply. I was therefore very disappointed when the charger that came out of the box was a non-certified unit. When I questioned this the salesperson attempted to locate the CE and FCC markings on the charger. When I pointed out there was none, she said they must be on the plug. I felt like I was being fobbed off, and was not prepared to accept this charging unit. It was only then that a different charger was produced from the back room complete with the necessary CE and FCC markings.