See the below :- I was promised that the recon Segway for £180 had no scratches and wouldn't see any visible faults ( please look at the black one you was going to send me). I explained I needed product for next day my Sons Birthday so paid extra money for this service it didn't turn up the next day. When seeing the board it was very disappointing the condition it was in so asked for my money back I am now still waiting for my £200 to be back in my account and a son who missed out on an Birthday present. 10 days later still no sign of getting my money back apparently problem in the accounts department. DO NOT USE THIS COMPANY !!