Bought 1 of your products Monday, wrapped it as a gift for my daughter which she opened Saturday. The machine wouldn't charge so It was returned to the shop where we were accused of it been used?! All the manager could do was laugh and leave the problem to the assistant?! We were told we couldn't have a refund and had to wait until Tuesday for a technician to look at it?! So now we have a very upset daughter and very upset parents! We haven't used the board and don't appreciate been accused that the board has been used?! How do we know this isn't a board that has already been returned and sold to us!?