Very difficult to find particular Brands. Putting sizes together might work for some but when I wanted a particular brand everything was just too crowded. I finished making a purchase of 2 onepiece bathers, from a brand I had not heard of before, and as I suspected they did not fit well. I had tried the larger size on instore, which were too big, so I purchase the next size down. These were very 'ill fitting'. I will be bringing them back for a refund ( 14 Days I am told which I think unreasonable, surely 28 days or 30 days - you could go in line with many other retailers. i will shop elsewhere where i know I can shop by Brand name. I have worn Jantzen for many years and price is not an issue. Just being able to find it in your store would be a bonus. I also bought a Sundress which unfortunately for me was purchased 21 days, so I will have to keep. I would have bought in back on 'principle' given the issues with the bathers. Not sure who in our Marketing & Customer Services Depart thought it was a good idea to go with 14 Days refund. You can't even get a gift voucher after that time. For women who work a couple of jobs, which I do, and variety of days, returning items is not practical. I know you are open on weekends but that won't help anyone, me who works during that time along with other committments. Annette Parton 0438 521 223
2 years ago
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