Online service was great! Staff in Geelong store were awful! British lady incredibly rude and nasty, she slammed my item on the counter when I showed her a fault (hole in bathers) and asked if there was another one out the back. She snatched them off me and snapped no, then yelled out NEXT!! I left the store in shock. Young girl assisting was very lazy and not helping customers who were getting annoyed. Customer could see online that the bathers were in stock in the shop and she refused to look for them and just told her no they didn’t have them. Customer got annoyed and looked herself for 10min and found them. Would not recommend Geelong store