Delivery service they use is absolutely unacceptable, will never order from the website again. I ordered a coffee table (which took more than 2 months and a lot of chasing to get delivered at all), and it was delivered by two guys who were exceptionally rude. They refused to unpack it (even though it comes with a separate large marble top). I asked them to unpack the top because it is very heavy and I am pregnant and cannot do that. They refused and started leaving. I asked them to wait while I call my husband. They started shouting at me that I am locking them in the house and won't let them leave. When I got through to my husband, they started telling him abusive things about me instead of explaining their service. When I asked them to leave they refused, until their supervisor told them to leave the house, after I threatened to call the police. Then they continued to shout abusive things outside my window. I have never experienced a customer treatment of this sort, and am considering filing a police report.
6 years ago
Swoon Editions has a
1.2
average rating
from
189
reviews