Order placed on 11th April. Money taken out of my account straight away for a rug with an estimated delivery date of June. Order has been in the I’m for over 3 weeks. Each time I contact customer service I’m just fobbed off with lies and basically a shrug of the shoulders. Just checked the status once again and it’s now changed to back in production. No word from swoon on this. Reading all the other bad reviews and their lack of concern for everyone’s issues I’ve decided to cancel the order. Expecting a hassle getting my money back of course. Do yourself a favour and avoid this company. They talk a great game regarding their products online but it really isn’t worth the pain.