Misdescriptions on product info on website.
Took my money weeks ago.
No information about delivery unless I chase.
Constant fobbing off with “it’ll be in our warehouse by end of week, delivery will be shortly after”.
Now saying the advertised “1 item left” desk will not even arrive in UK until next month!
DPD got in contact twice with deliver dates for 1 item, never arrived. When I queried it on the 2nd date, they told me they hadn’t even received the item from Swoon!!!!!!
Company is happy to mislead customers, take their money & ignore them.
I don’t actually think I will ever receive the goods I ordered & will be cancelling and demanding a refund next week! Customer Care don’t seem to work at the weekend!!
Think carefully before you order from this company!
5 years ago
Swoon Editions has a
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189
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