Ordered TV unit in March for delivery in July. then received email to inform me that delivery would now be September. Not happy so they offer me 10% refund which I accepted. September comes and I hear nothing so I CHASE THEM - should be other way round- to be informed (once they found my order) that delivery is now ‘expected in October’. They have had my money for 7 months now with no goods to show for it. I suspect this item will never materialise and they just hold on your money until you get so fed up you cancel the order. Customer Services are useless and yiu never deal with the same individual so your case is bounced around from person to person. Absolutely awful company - do not order from them ever.