I had the absolute pleasure of obtaining help from Melissa Southall for my visa renewal. Throughout the whole process she was very professional and compassionate to my circumstances. She guided me on what evidence I needed to gather for my application. She even went further as to respond to my many emails even when was not working. I could not have asked for anyone else to help me with my application during such a stressful time. I will definitely be going back to Melissa Southall for my further applications as she is wonderful at her job. I have nothing negative to say at all. I am very please with her and would definitely recommend anyone with immigration matters to seek Melissa Southall.