Totally disappointed
Totally disappointed once again how Synetiq treat their costumers. I accidentally put a bid on a car which still has 9 days to go so I called in to explain. I was told to put it in writing to cancel the bid which I did. I had done as they asked they then proceeded to suspend my account. I called in again to explain the situation and I’ve now been told I have to pay £120 relist fees. What a joke!!
I’m a small business but a regular buyer and bought 5 cars this week. It’s frustrating being treated like this when it was a genuine mistake. I hope more people leave reviews so potential customers can see what sort of company this is and hopefully by taking their business elsewhere they will have a different attitude towards customers who spend money with them to keep these people employed.
5 years ago
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