On the 1st July I placed the following order WEB4932 . I paid an extra £11.00 for gauraunteed delivery in two working days as I am leaving the country early Monday 6th July . Delivery in Monday 6th is no good to me as I will be France from then onwards . I contacted your support team on Friday and as was told by Becky the order was on the van for delivery on Friday . The order did not arrive . As the order has arrived within the time I requested and paid extra for in will no longer be requiring the goods . Please do not try and deliver them on Monday so please return them and issue me with a full refund included the extra postage I paid for . Considering your office is in East Finchley and I paid an extra £11.00 postage I find it extremely poor that you could not deliver to a Esssex address within the timescales that I paid for .