I placed my order on a Friday evening. Given that they were closed over the weekend, I was impressed that I received a notification from the courier firm at 10.40 on the Monday morning saying my order would be delivered the next day, Tuesday. And it was. So everything happened as I would expect from a good company which is why I have awarded them 4 stars. I reserve awarding 5 to a firm that has gone above and beyond being good or has some stand-out feature like consistently very low prices, well below the average of other firms. This was the first time I have used them and was very happy with how things went, so I will certainly consider them in the future for other purchases.