I reached out to customer support a couple of times, and they were generally helpful. The team responded fairly quickly, and they addressed most of my concerns without much back-and-forth. However, there were moments when I felt the answers were a bit generic and could have been more specific and straightforward.
Anyway, I appreciate their efficiency and willingness to help. In the end, you can explain yourself better and eventually be provided with a solution.
Overall, though, they do a good job of keeping things professional and polite.
