I ordered a Savage Gear Pro Folding Rubber Large Mesh Landing Net item 50805 with a telescopic handle. What they actually sent out to me was the 50803 version of this net which has a FIXED non telescopic handle and is of no use to me. It was packaged up as a 50805 model. Very disappointed but mistakes can happen... I returned the item and received a refund for the amount I paid. Refund was processed on Dec 18th, TackleUK received the item back on Dec 10th. However as this was a large item I had to use myhermes courier to return it. TackleUK did not refund the £4.79 I paid for this service. So basically they sent me the wrong landing net and I had to pay to send it back even though it was not my fault that they sent out an incorrect item. I therefore will not use this company again.