I ordered a Preston Innovations Dri suit for my father in law as a Xmas present on 19/12/2018 on the understanding that I would receive the item before Xmas. When I had not received the item by 2nd of January I contacted them to ask what had happened to my order. I was then told that I did not receive the item before Xmas as they had to order it in from Preston and they were closed for the holiday period until 02/01/2019. I asked why this information was not on their website when I ordered the item only to be told that it was. I know that there was no such information on the website when I placed the order because if it had been then I wouldn’t have ordered it for Xmas. I was then informed that the order would be placed on that day 02/01/2019 and that it would be delivered within a week. I again contacted them on 14/01/2019 when I still had not received the item, only to be told that the order had not been processed by Preston because they had been having a stock take. I was told that the order would be processed by Preston on that day 14/01/2019 and that I should receive it by today 18/01/2019 at the latest. Well surprise surprise I have just rung them today telling them that I have still not received the item only to be told that it was sent out this morning and I should receive it by next Monday/Tuesday at the latest. Needless to say I won’t be holding my breath and will certainly never use this shop again. STEER CLEAR AT ALL COSTS