We would love to thank our representative that helped to correct our order! My husband ordered our beloved King Cole tea then the next morning said to me...Might have hit the wrong button and ordered decaf! We called right away and our order was caught in time for the correction. You have dedicated staff.Please let them know we appreciated the personal service! Our tea time is very important to us. We have a cup of tea at 4 pm each afternoon and recap our day.... The lovely brew gives us the energy to finish off our to do lists and prepare for a relaxing evening!