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Anonymous
Do yourself a favour and don't shop here. Thought price was too good to be true and as usual it was. Bought a Samsung Gear Fit Watch as a Christmas gift. It arrived pretty quick which seemed good. I decided to charge it to make sure everything was ready for Christmas day. Then it began. The watch wouldn't turn on. Eventually I called Samsung who said take it to their shop. Went there and they checked the serial number and advised it has originated from United Arab Emirates and they can't work on them at all. Straight away I contacted this mob and they took ages to reply and I mean like 1 reply per day if I was lucky. Eventually told me to return it to them so done it recorded delivery which cost a few quid but well worth it so it was tracked. Gave it a few days and no word. Then chased them up again to be told it hadn't arrived yet. Checked the tracking number to see it was signed for the day previous. Straight on to them again. I'll add here while I remember everything was done by email as when you call the only number available you go through to a company operating on their behalf which says you're in a queue then approx 30 seconds later tells you to leave a message. Guess how many replies I got to my message?? Middle of a doughnut! Anyway eventually I was told a refund will be processed in the next few days. Nothing more official. Just the next few days. Eventually I got an email saying refund has been processed. Allow a few days for payment to come through. Granted this was around Xmas time but it genuinely took more than 2 weeks to come through. I'll be honest I expected to receive nothing and then have to go through bank etc. In short, the prices seem decent but you will no doubt be shafted one way or another. Do yourself a favour and spend a couple quid extra and buy from a more reputable company. Never heard of this mob before ordering from them but it's a lesson learnt at least. In the end I got a more up to date watch from Argos with a lot less hassle and if I do have any issue I can pop in and sort it. Doohickey-hut can take a flying **** to themselves.
6 years ago
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Doohickey-Hut has a 4.8 average rating from 6,484 reviews