Last time i returned an item, i only recieved received half a refund and despite the continuous contact saying i never received the rest, i still never got the remainder of the refund. Decided to purchase something again a few months later hoping that it was a one off, as never had issues before. Then this time i dont even recieve my order and was told to wait a couple more days, depsite already waiting over a week and paying for first class delivery (1-3 days)! So I've asked for a full refund this time and wont be shopping here again and will be taking things further if i dont receive a refund in full this time