I received the goods (an Apple keyboard) which was intended as a present, however the quality was poor. It had dents in the corners from inadequate packaging, broken seals, no instructions or USB lead and signs of use (including someone else's hair - hopefully not pubic?). So I sent it back for a refund however they then denied having received it. Luckily I had proof of postage and receipt so after some emails arguing about my rights under the Distance Selling Regulations they eventually refunded me. I would wholly recommend NOT USING THIS COMPANY. Waste of time and dishonest.