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Oliver Ha****
Hi Tensile team I slept in the tent and loved it. Unfortunately the quality was not as promised and there were faults in the stitching which you acknowledged but you only replaced the rain fly not the other faulty parts. Dealing with your customer service was actually quite pleasant. I have now decided to upgrade to a safari model And have sent back the entire tent and replacement rainfly. Let’s hope the quality of the safari this time is better. I had a safari model before that I ordered through wild earth here in Australia, unfortunately that one was also faulty but again The wild earth people where really nice to deal with and refunded it and totally agreed with the complaint. Fingers crossed the next try will just be perfect. I am really looking forward to it. Don’t let sloppy manufacturing ruin a fantastic product. If this works you will get awesome pictures from Down Under, offering some of the remotest areas and most stunning landscapes of this planet. My wife, my kids and my dog camp a lot Happy camping in trees Olli
3 years ago
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Tentsile has a 4.6 average rating from 726 reviews