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Emily Bruc****
Me and my fiance got the stingray tent double stack as well as a extra trillium!! We love the product and it has checked all of the boxes for what we were looking for when receiving this product. I have been following your company for years dreaming of my very own and when we finally got the piece of land near a lake in NH we just could not help but save up and purchase. With that being said the issues we had with shipping was a little unnerving. I want to point out that you as a company always got back to me when trying to figure out where we were at in the shipping process. The biggest issue was that we were told that the shipment was only going to be pushed back 28 days and we waited almost 2 months. Then in order to get the shipment past customs i had to send Fedex my private personal identification codes in order to get the shipment past customs. None of this would have been frustrating if anyone could have told me that this verification form from Fedex was necessary, i had to go into it blind so that my shipment was not canceled. The product is honestly well worth it, we love it so much and so do are dogs and we cannot wait to use it all the time next summer. Just wanted to write this review so that you can help others that this might happen to. Just be honest if it is going to take a long time because of Covid, totally understandable. We love Tentsile and everything that you guys stand for, and will recommend you to all of our friends and family!! You guys are amazing, just wanted to take the time to help you guys understand some of the hiccups that went on with our shipment so you can better service your next customers.
4 years ago
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Tentsile has a 4.6 average rating from 726 reviews