If I could score a 0 I would. Ordered a Purse for my wife (£70 item) it arrived next day, brilliant! This is where it goes wrong, purse arrives scuffed, zip broke with which looks like tobacco inside it! I phone customer service of which they tell me to return it and order another one of which I did. I paid the £6.99 for NEXT DAY DELIVERY to be told it would be 2 days. I bought this gift for my wife for our wedding anniversary and now it wont be here in time. What a shoddy service. AVOID
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