Shocking experience! Do yourself a favour and avoid. Terrible customer service, which avoided answering my query........felt like I was talking to a politician. Didn't offer any sensible resolution to my issue. Didn't even offer a free delivery, as a result of their mistake. Eventually refunded me, after all multiple emails telling me it wasn't possible to do this, even though the items wern't even dispatched. Funny how you ask for a complaints form (which they don't have apparently), and then you suddenly get refunded!