Items were gifts and deviled not to me. Free P&P came in about 3 or 4 days. One item not in stock, credit card refunded no problem, One item missing, I email and item came next morning :). I have bought from textiles direct before and will again. Good prices and most important something was wrong with order and it was sorted straight away, even with Christmas only days away. I can't comment of products but my mum was happy with with them. Would like to put ***** Very Good as they sorted out missing item and sent it next day delivery for free when I was expecting them to just say not in stock and refund.