I appreciate the efficiency of the Bash app and the quality of the items I received, my experience with ram courier their service was disappointing.
Firstly, your staff demonstrated unprofessional behavior. When I attempted to negotiate a suitable delivery time and location, I was met with verbal insults, which is entirely unacceptable. Customers should be treated with respect, and communication should remain professional at all times.
Secondly, your tracking and communication system needs significant improvement. There were delays in updates regarding my delivery, making it difficult to plan accordingly. Timely and clear communication is crucial to ensure a smooth customer experience.
I hope you take this feedback seriously and work towards improving your service, both in terms of staff professionalism and system efficiency. Customers rely on your service for reliable and respectful interactions, and I hope to see positive changes in the future.