The subscription did not go through after payment. Had to make several phone calls to both subscriptions and online subscriptions to clarify email addresses. After confirming that the email address associated with the account had been amended (it couldn't be changed online despite several attempts), we are still receiving correspondence from the AJ (such as the request to fill out this survey) to the previous email address. I would recommend finding a workable way of updating your records.
3 years ago
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