I am a regular visitor and was greeted with a cheery hello as soon as I walked through the doors. My pre-ordered trolley was ready and waiting. With time to spare we wondered around and tried new lines in the tasting room. You have clearly been listening to feedback as there were plenty of clean wine glasses and the worksurfaces were being freshly cleaned. After tasting a couple of wines we added to our order. The customer before me was trying to buy half the store, so a new till was quickly opened and we were served with the usual smile and courteousness.