Placed my order as a friend was collecting and he asked if he had all orders and was advised he was and when they checked they found an additional order. He paid and left only to find when he got home he did not pick up my order which i was very disappointed about. If named orders are placed with reference for collection surely they should be put all together - now you have lost business as we live in Wales and will not be over to France to collect in time for Christmas. The order was in name of Sue Guy to be collected by Dave Middleditch to be collected on 3 November.