I am more than fan of the Calais Wine Superstore, it is not just the pecuniary advantage, but the range of wines, still and sparkling, but also the sheer fun, which as opposed to Majestic and other warehouse style outlets, strikes a balance, not found elsewhere. I am also a customer in the UK of Laithwaites, who have fantastic marketing, may family uses them for specific purposes , mainly their big reds. They know me well, or think they do, I was amused to find they (secretly), the staff, that is, are visitors and fans of yours. Your tasting area is great, I wish I could indulge more often. Old folks like my wife and I are a bit nervous of Calais these days, but I get round this by despatching my driver and a family member; I am hoping however to enjoy another visit come spring, stay at the town centre, Holiday Inn, make a repeat visit to the restaurant, recommended by the team; Le Channel, we thought it excellent by any standard and so have friends sent there by us. Which brings me to the essential ingredient of the CWS, the team of staff, constantly, efficient, cheerful, knowledgeable and obliging. My one single recommendation would be to add a small selection of known brands of Port, Sherry and Aperitifs, no need to have a wide range and probably no need to have a vast cash saving, but if you carry them, customers will not go elsewhere to buy.