Visited the store in March 2016, third visit and once again all went really well, we pre ordered to again take advantage of the free eurotunnel offer, my wife ordered a Sauvignon blanc which we tasted when we arrived, it wasn't as good as we thought so we changed the order to another one, which wasn't in the testing area, so one of the guys went to the shop floor and opened the chosen bottle, as easy as that! All the staff are welcoming and polite, so easy, I've even done the trip in an hour when I went on my own. I will definitely be returning, would recommend to anyone who likes a bargain and the odd tipple.