In March I ordered 2 desks and had great customer service. On the basis of this I ordered several more items in June and it has been like dealing with a completely different company. They have turned off their phones so you cannot speak to them. The delivery was a month later than promised which caused me huge problems. The bed which was finally delivered is missing a slat. I have tried phoning to no avail. I have sent 3 emails all of which have been ignored. I really do not know what to do now. It is impossible to speak to anyone and they ignore emails. I got one response which said the case had been closed? With no other response? Something dreadful has happened at this company - it has completely changed.