Order was delivered 3 weeks later than originally agreed. One large item was damaged and one of two bedside tables were not delivered.. this means we have an unfinished, weird looking set. Customer service is non existent. Initially promised to partially refund for damaged item, but not follwed through. Missing item has been completely ignored. This is theft. We are around £200 out of pocket. Disgusting company. Have reported to Ombudsman. Steer clear. Furniture is nice and well made, but in no way makes up for the terrible service
4 years ago
The Cotswold Company has a
2.1
average rating
from
87
reviews
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