I have had terrible teeth for most of my life, which caused me to become depressed and self conscious and brought great strain on my social and professional life. Due to previous bad experiences with dentists, I was too afraid to do anything about it and the thought of it gave me terrible anxiety. Fortunately, I pretty much came to a breaking point and I decided to do something about it! It was really easy to get in touch with the Harley Street Smile Clinic...I sent a quick email with a photo of my teeth to Jill with my concerns and received a helpful response the next day. I expressed how anxious and fearful I was and she was very understanding. Not that long after, I was at the practice seeing Dr Maurice, he was very reassuring and put my concerns at ease. He had a look at my teeth and recommend what I should have done (veneers and gum contouring)..He also took some x-rays and said I would need to see a hygienist before he could do any work as my gums were inflamed, on top of that he checked if I was algeric to anything (which I am) and he told what treatment I would and would not be able to have done; which made me feel he had my best interest at heart and cared. Once my gums were in order, the work began. Dr Maurice talked me through everything he was going to do..Step by step in detail, I felt in safe hands. My teeth were prepared for my temporary veneers and the gum contouring was done, it took about 45 mins-1 hour..I did not feel a thing either! About a week later I went back to have my real veneers on, this once took about 45mins - again I didn't feel a thing. I am beyond happy with my results!! It's life changing! Dr Maurice is 100% professional! I can't knock him at all! From start to finish everything was explained and I felt in safe hands! Dr Maurice and his team (Jill, Carli and Kat, Emma) did a great job - I would highly recommend this practice to anybody that is looking to have veneers or gum work done .