Not only have I not received my item but keep being told that it's at my local post office. I have been down to the post office twice and have been told that they have no record of it and don't deal with Parcelforce who it was apparently sent with. A total shambles and particularly frustrating as I haven't been given a refund, can not get hold of the item and am 9 months pregnant and expected to traipse around London sorting out their delivery issues