The Little Kitchen Factory already came with a glowing reference from friends and our experience only reinforced this. Everyone we dealt with was professional and super helpful from design right through the process - including the subcontractors who covered the plastering and building work. Special mention to the fitters Rob and Ash who were very patient with my indecisiveness and for whom nothing was too much trouble. We have an old cottage so there were a few unexpected challenges which were dealt with expertly and the resulting kitchen is beautiful.