From start to finish this companys employees were respectful, polite, punctual, competent and true to their word. (This is not usual when dealing with a lot of trades.) Peter completed my quote, involved me in the how's, why's and the solutions for clearing & fixing my sewer pipes. He checked every meter of the sewer sysytem with a camera and gave me good advice on a broken toilet we had. This was free of charge as it was a quote only. YES! The reling system they use is a little more expensive than the traditional digging up and searching for the impaired pipe section not to mention removing and replacing pavers, but it is clean, effective, no fuss. Adam & Luke arrived on the schedule day & got to work straight away. It took about 5 hours in total to complete the repairs ( including my dodgey toilet) Both plumbers were really decent guys and it was clear to me that they were very proud of the company they work for and the professionalism they showed demonstrated this. I am truly happy with this companys' results in the work I needed done. Would definately use this company again.