My wife and I are their loyal customers. Their customer service is always outstanding. I must say thank you to Sarah who helped me a lot to arrange the booking that is best fit for us. Our instructor, Lorenzo, has been teaching us 5 times for the past 7 years, from beginner to deep powder hunters. He has not only excellent ski technique and instruction, but also personality is also his strength such as kind, friendly, patient, good communication and so on. He always make us happy to enjoy our ski lessons and see our improvements in the good progress. I definitely recommend The Snow School and Lorenzo to our friends without reservation.