I placed and order and realised I purchased an item twice. I was very quick to make contact with the sports hq about cancelling part of the order. To then receive a message stating it can’t be cancelled because its automatically processed. I said I’d like to cancel the whole order then! To again then be told I couldn’t cancel it at all that I’d need to receive the order and then post it back to them. I didn’t pay for postage when I made the order but then was out of pocket having to sent the order back. I made contact with the company to ask if they’d received the item to be told no they haven’t when I was tracking the order the whole time and aus post said it definitely had been delivered. I was then asked for the tracking number in which I gave and now haven’t even heard a word back after I said I new it had been delivered!!! Now they won’t refund my money! So now a dispute has been raised Absolutely appalling!!!!