Your shop in Reading replaced the battery in my Timberland watch on the 24th June (along with 2 other watches) but they couldn't refit the strap so advised they would send it to your HO and I should get it back in about a week. I called to chase on 7th July and was told that they would check where it was and to date, still no call. 3 weeks to fit a strap? Ironically, that watch came from one of your other Group's shops and isn't that old - surprised it needed a battery so soon. Poor customer service
8 years ago
The Watch Lab Holdings Ltd T/A The Watch Lab has a
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