Wow- What a bunch of poorly trained customer facing individuals!! I have read a few comments about the reading branch in the trail and have to agree with all of them. This is first review I have left online in my life as I was so compelled to share their 'Cowboy' approach to customers- I have parted with nearly £800 for 2 watch repairs and battery replacement- The Omega watch has been back for another battery and now needs another (less than a month later) and the Tag is still out for service, 3 weeks over estimated time- AVOID and send to the professionals- Will not use again, will be dusting off the sun dial before I go back!!!!