I recently visited the York Branch. Hi I felt extremely pressured to have the work done and infact a bit of scaremongering from the guy there. Tone of voice almost aggressive. I actually wish i had not had it done. I did not have the money to have it done so had to credit card it. I explained its my daughters watch and her decision and she is at Uni, he said call her! I said i can't i just said she is at Uni. I also witnessed the same with another man, he actually asked him whats holding him back, why are you not having it done, but in a really 'off' manor. The man and the lady with him seemed pretty shocked at his aggressive approach. I would not recommend the York store because of the member of staff there.