In 1961 my wife and I bought each other an Omega watch to celebrate our wedding. Mine was automatic and it ran perfectly well until 2015, when it began to lose time and stop occasionally. After running reliably for 54 years, it just needed a good service. Having searched the internet for a suitable repairer, I decided to ask your Manchester branch for a quotation to carry out any necessary work to bring this treasured possession back to life. At first, I was somewhat shocked at the quoted price, but having considered the matter over lunch with my wife I decided to accept your offer. I am delighted with the result. The repair took 10 weeks to complete. My watch now looks exactly as it did 56 years ago when it was new and I am totally satisfied with the service that you gave it. It keeps perfectly good time again and I feel that I got good value for money. I now have six grandsons and I can only pass the watch down to one of them. Thank you.