We spoke on the telephone on Friday and was pleased with information given, we drove from Snape in Suffolk to the shop and was served by Ben who could not have been more helpful, at the time of our visit the shop was extremely busy, however we were treated as special guest, every question we asked was listened to fully and given a full explanation with curtesy and respect, Ben showed us several guns allowing both myself and my wife to be fully involved with purchase, all aspects of the gun and uses and all safety aspects explain in a very polite way, whilst we waited for him to set up the gun, he offered and made us both a drink, and put us at our ease. It was a delight to be dealt with in such a respectful manner, my wife was very nervous before going in the shop but came out feeling really positive and fully informed. We look forward to using the rifle at a local club to us and any future dealing with Ben.