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Anonymous
Ordered a skirt - it was too small and poorly made and tore a bit at the zipper when I tried on so I returned. Tags still on. Paid for the return, packaged it up etc and sent it back for store credit only as their policy stated. It was received and I had no response from them for 20+ days. I followed up three times with a reference number and then was told that the package was delivered outside of store hours and they’d need to file a lost package inquiry. I let them know this wasn’t my fault and that I expected my credit. Today I was told the above a Mario isn’t true and that since the item was damaged they couldn’t accept the return but would send it back to me for an additional $10. What universe am I in where you pay $85 for an item, it’s poorly made and too small and then a month goes by without a response and they keep your money anyhow and charge you to return it back? It’s be easier if I just lit my money on fire as that’s the exact scenario I’m in right now. Beware at all costs. SCAM.
1 year ago
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