Had an excellent experience with Chimney pros . We had the fireplace in our new home inspected and cleaned. The technician, William M, was very thorough - which made us feel very secure. He talked us through everything he was doing and let us watch the camera inspection. We felt very confident in his assessment. Highly recommend this company. Setting up the appointment was easy, every single person was so friendly and helpful! I also appreciated that they send you a photo of the technician that will be coming to your home so you know that you are letting the right person in. We will for sure be using them again in the future!