I did use this company previously a few years ago and more recently last couple of months. Ordered 4 weeks worth of shakes and bars for month 3 , they took my money over £126 and failed to send order, when i checked online, there was no order but money taken from my card. There is no telephone contact for support , all by email and Facebook. They respondedand said refund applied, payment not showing on my online banking. will give them 1 more working day and will report as theft . I have now gone to Exante , already received myorder and products are more filling.