This company is all smoke and mirrors don't be fooled by the name and shiny website... Ordered an item from their archival sale. Everything was quick and seamless... thats where everything went down hill... shortly after receiving the order confirmation I tracked the UPS parcel for 5+ days (Shipping promised 3-5days) seeing that there had be no progress or movement reached out online and no one got back to me (I should have known better)... Now I just spent 2hrs calling the customer service line which is a complete joke... you get an automated recording and waiting music... then someone picks up listens in on you says nothing and hangs up on you... this happened 4x... Which led me here only to see I'm not the only one... I've since filed complaints with my Credit card bureau, BBB, and Here... Avoid this place... Until you see them at you next local closeout retailer like TJ MAXX and ROSS... cause thats where they're headed... BYE Felicia!