I ordered two dresses on December 8th and returned them both. On December 15th, I received an email that my refund was being processed and I would receive the money in 10 business days. I did not receive the refund, so I sent an email to their customer service twice without getting a response. I called on January 19th (had to google their customer service number because it is wrong on their site) and spoke to someone who told me they were having technical difficulties and the refund would be in my account by the end of the month - a full six weeks after "receiving my return." I'm not holding my breath. They are a fraudulent company that stole $871 from me. I will never shop with them again and you shouldn't either.