Just returned from Club Sirensis Aura in Ibiza and I feel as if I have been mugged. How you can you class this as 4 Star is unbelievable, 2/3 star at best. Water park aside the facilities are non existing. one 3 euro broken pool table and 2 table tennis, outside in the wind next to the bar. What is the point of that. Thomson reps useless and some downright ignorant treating you like a moron. pool area overcrowded with towel on beds at 7.00. This is the first time I have come back to Thomsons after previous disasters and I am now kicking myself. My big regret is I have another holiday booked with you which I am seriously thinking of losing my deposit on. Thomsons do not care about the holiday maker but just shafting as much money as they can. Rooms not cleaned every day IN A 4 STAR hotel, you have to be joking. Not much to be positive about. I will be taking to Facebook and Twitter when I get chance. No wonder there are so many shocking reviews online about you.